Shipping policy
Shipping Policy
Rolux Australia is committed to delivering your order as quickly and efficiently as possible.
Processing Times
Orders are typically processed within 2–5 business days.
During peak periods, processing times may be slightly longer.
Shipping Rates
Shipping costs will be calculated at checkout.
Large machinery may incur additional freight charges depending on location.
Delivery Timeframes
Estimated delivery times:
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Metro Areas: 3–7 business days
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Regional Areas: 5–10 business days
Delivery Method
Orders may be delivered via freight carriers or courier services.
For larger items, delivery may be to a local depot for collection.
Authority to Leave
If no one is present at the delivery address, goods may be left in a safe place unless otherwise requested.
Damaged or Missing Items
Please inspect your order upon delivery.
If items are damaged or missing, contact us within 48 hours at:
support@myrolux.com.au
Shipping Delays
We are not responsible for delays caused by courier services, weather, or external factors beyond our control.