Shipping policy

Shipping Policy

Rolux Australia is committed to delivering your order as quickly and efficiently as possible.

Processing Times

Orders are typically processed within 2–5 business days.
During peak periods, processing times may be slightly longer.

Shipping Rates

Shipping costs will be calculated at checkout.
Large machinery may incur additional freight charges depending on location.

Delivery Timeframes

Estimated delivery times:

  • Metro Areas: 3–7 business days

  • Regional Areas: 5–10 business days

Delivery Method

Orders may be delivered via freight carriers or courier services.
For larger items, delivery may be to a local depot for collection.

Authority to Leave

If no one is present at the delivery address, goods may be left in a safe place unless otherwise requested.

Damaged or Missing Items

Please inspect your order upon delivery.
If items are damaged or missing, contact us within 48 hours at:
support@myrolux.com.au

Shipping Delays

We are not responsible for delays caused by courier services, weather, or external factors beyond our control.